Like most other industries, transportation and logistics (T&L) is currently confronting immense change; and like all change, this brings both risk and opportunity. New technology, new market entrants, new customer expectations, and new business models. In this paper we discuss four key areas of disruption logistics companies need to focus on now, and explore some possible futures of the industry.

Key findings

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Research around the ‘Physical Internet’ (PI) leads to shared standards for shipment sizes, greater modal connectivity and IT requirements across carriers.

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New entrants become significant players and take market share from the incumbents through new business models based on data analytics, blockchain, or other technologies.

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Whatever industry segment a T&L company operates in, it will be crucial to commit to an identity and develop a clear strategy to fulfill this.

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