“This research aimed to look at the future of mobility and MaaS from a perspective of society, to look not only at the challenges to enabling a MaaS ecosystem but the potential direct and indirect effects on the wider transport system and city.”

Key findings

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“Governments must ensure they engage early with other public agencies and market partners in order to prepare themselves for the commercial and social pressures of the future mobility ecosystem.”

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“We must all consider the ultimate public value benefit of the actions we undertake when considering the governance and orchestration of the future of mobility and MaaS.”

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“Access to a flexible array of transport modes and facilitation of multimodality was identified as the most important aspect of the future MaaS ecosystem.”

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