The next time you need to book an Uber home from Pearson Airport, you won’t need your phone to do so. Toronto’s largest airport has just implemented a new Uber pilot that makes it easier for travellers to get home, as smartphones are no longer needed to book a ride.

Key findings

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Pearson Airport is now testing out Uber kiosks that allow travelers to book their ride home right on the spot, without using their phones.

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The kiosk has two modes of use: Attract and Active. Attract is when we try to attract use, provide wayfinding info for those who use the app, brand and Uber awareness in the airport/city. Active is when the user is engaged with the kiosk trying to book a ride.

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Pearson Airport said that the new technology will help passengers avoid unlicensed transportation, which the airport also refers to as “scoopers.”

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