Keynote: Sucharita Kodali (VP and Principal Analyst, Forrester) - What Happened to the Ecommerce Hockey Stick?

Online retail experienced explosive growth during the pandemic, and that growth was across a variety of categories—food, furniture, footwear and just about everything people buy. While consumers have returned to stores in the last 18 months, the specifics of what they are buying now and where those purchases are happening have enormous repercussions for urban retail. In this session, Sucharita Kodali will discuss the current state of eCommerce, what the pandemic did and didn’t affect, how the retail landscape changed in recent years and predictions for the future of shopping.

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