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"This report consists of nine chapters. Chapter 2 describes the effects of technology on transportation in general, the innovative services relevant to this report, what is known about the use of these services, and their potential impacts. Chapter 3 explains the existing regulatory structure of the taxi, sedan, and limousine industries and the challenges to that existing structure presented by the rise of TNCs. Chapter 4 presents an economic framework for address- ing those challenges. Chapters 5 through 8 then review specific issues facing shared mobility services: Chapter 5 examines labor and employment issues; Chapter 6 addresses personal security for drivers and passengers and safety for the public; Chapter 7 reviews insurance issues; and Chapter 8 looks at issues of access and equity. Chapter 9 presents the overall conclusions resulting from this study and the committee’s recommendations for policy makers and regulators who must consider whether and how to regulate these new services to serve public policy goals, and outlines research needs."
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