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Mobility as a service
Before the pandemic, Urbanism Next developed a framework organizing the disruptions to cities caused by emerging transportation technologies on land use, urban design, building design, transportation, and real estate. COVID-19 has disrupted the trajectory of these emerging technologies and will, in turn, change some our original assumptions. This paper revisits the original Urbanism Next framework, taking into account the cascading impacts of the pandemic. This report is one of two reports completed by Urbanism Next on the impacts of Covid-19.
How is the COVID-19 pandemic changing urban living? In this paper, we explore the landscape of COVID-19 disruptions to date on land use and real estate, urban design, building design, transportation, e-commerce and retail, and goods delivery. We also highlight the longer-term questions and potential ongoing impacts COVID-19 might have on the built environment.
The Urbanism Next Center at the University of Oregon, in partnership with Alta Planning + Design, Spirit for Change, and Metro hosted the Future of Public Spaces and Placemaking workshop on January 24th, 2020. This one-day workshop, supported by the Knight Foundation, brought together a wide range of community activists, government officials, policymakers, urbanists, planners, designers, technology representatives, and other professionals to share ideas and concerns, and to discuss emerging technologies such as new mobility, Mobility as a Service (MaaS), autonomous vehicles (AVs), and e-commerce, and their impacts on urban space and placemaking. The workshop concluded with a site-specific charrette aimed at investigating how communities can best prepare for these changes and adapt their public spaces to create places that are resilient, dynamic, equitable, and sustainable.
This report explores how smart mobility technologies can address the current and future needs of transportation disadvantaged communities. It looks at the barriers different communities experience regarding access to smart mobility technologies, and potential solutions to overcoming these barriers.
This resource examines the role of public organizations in governing a transition to Mobility-as-a-Service.
This resource describes the role of data in making mobility as a service (MaaS) effective. It describes why MaaS is valuable and demonstrates several use cases for MaaS data, explaining why access to certain types of data is important. It also explains existing barriers to data access, and gives recommendations for moving toward access of that data.
This resource studies whether mobility as a service (MaaS) can be used to promote shared modes. Initial results from surveys showed that MaaS bundles can be used as a tool to introduce more travelers to shared modes.
"Sacramento Regional Transit will offer free light rail rides starting December 9 — but only for JUMP bike users."
The town of Innisfil in Ontario, Canada has partnered with Uber in place of public transit. Low density development drove the town to choose subsidizing Uber over creating a public transit system due to the perceived cost of both. However, the amount Innisfil spent subsidizing Uber rides has already exceeded the amount they estimated it would cost to create a public transit system. Experts question the partnership, citing environmental and economic problems.
This paper surveys emerging mobility services in order to highlight the key points of the concept of “mobility as a service” and to develop an index that evaluates the level of mobility integration of each service.
This article studies how emerging “smart mobility” systems will affect equity issues in Portland, Oregon. It suggests that affordable and improved public transit, ridesharing and active transportation could address many transportation challenges.
Robin Chase, co-founder and former CEO of Zipcar and cofounder of NUMO, discusses the misconceptions around Mobility as a Service and its potentials for public benefit.
“This research aimed to look at the future of mobility and MaaS from a perspective of society, to look not only at the challenges to enabling a MaaS ecosystem but the potential direct and indirect effects on the wider transport system and city.”
“The purpose of this paper is to develop a topological approach to characterizing the MaaS concept in order to: 1) facilitate more meaningful discussions of the MaaS concept, 2) enable the ‘comparison of’ different services, 3) understand MaaS’ requirements and effects in terms of society, business, users/ customers, and technology, and 4) aid in the integration of societal goals.”
“Taking Uber or Lyft to and from work and to run errands might seem more expensive than driving yourself–but in many cases, relying on a ride-hailing service is cheaper than buying and using a car of your own. A new calculator compares both scenarios, and might help you decide to ditch car ownership entirely.”
In New York City, conflict has erupted between private ride-hailing services and neutral third-party mobility platforms battling for bikeshare access. Companies like Lyft and Mobility as a Service (MaaS) providers such as Transit both want to remove the friction of switching in between modes for commuters, however the ride-sharing companies want to build brand loyalty while third-party MaaS platforms want to offer access to all mobility options available.
The NUMO New Mobility Atlas is an extensive, data-driven platform mapping the rapid proliferation of new mobility, including micromobility, in cities around the world. Developed in partnership with partner organizations from the public and private sectors, the Atlas uses open data to track which shared transportation options — currently dockless scooters, bicycles and mopeds — are available in cities.
This is a fact sheet suitable for use as a printed handout on Urbanism Next's topline research findings regarding TNCs.
Sustainable, inclusive, prosperous, and resilient cities depend on transportation that facilitates the safe, efficient, and pollution-free flow of people and goods, while also providing affordable, healthy, and integrated mobility for all people. The pace of technology-driven innovation from the private sector in shared transportation services, vehicles, and networks is rapid, accelerating, and filled with opportunity. At the same time, city streets are a finite and scarce resource.These principles, produced by a working group of international NGOs, are designed to guide urban decision-makers and stakeholders toward the best outcomes for all.
The purpose of this report is to analyze potential impacts and offer recommendations for the cities of Gresham and Eugene, OR, to understand the potential impacts of new mobility technologies – with an emphasis on autonomous vehicles (AVs) – and prepare a policy and programmatic response. While Gresham and Eugene are case studies, it provides mid-sized communities information on how new mobility services could impact their communities and what they can do about it, from broad strategies to specific policy responses. While this work focuses on the various new mobility and goods delivery services that currently exist, the framework that is discussed here is also applicable to emerging technologies that haven’t yet been introduced, such as autonomous vehicles (AVs).
The University of Oregon conducted research for the cities of Portland, Seattle, and Vancouver to understand how the deployment of autonomous vehicles may impact greenhouse gas (GHG) emissions. Based on the range of possible outcomes, the cities hope to better understand the policies and programmatic choices available to mitigate negative impacts of AVs and ensure that they can accomplish the goals stated in their climate action, land use, and transportation plans. By working together, each city hopes to learn from each other—as well as cities from across North America—to achieve their climate-related goals.
This purpose of this report is to help the cities of Gresham, Oregon and Eugene, Oregon understand the potential impacts of new mobility technologies – with an emphasis on autonomous vehicles (AVs) – and prepare a policy response. While Gresham and Eugene are case studies, it provides communities of all sizes information on how new mobility services could impact their communities and what they can do about it, from broad strategies to specific policy responses. While this work focuses on the various new mobility and goods delivery services that currently exist, the framework that is discussed here is also applicable to emerging technologies that haven’t yet been introduced, such as AVs.
Autonomous vehicles (AVs) are a near future reality and the implications of AVs on city development and urban form, while potentially widespread and dramatic, are not well understood. This report describes the first order impacts, or the broad ways that the form and function of cities are already being impacted by forces of change including—but not limited to—AVs and related technologies.
This report categorizes and summarizes efforts that are already underway in cities across the world to rethink curb management, to outline the key takeaways from the one-day workshop that involved city staff from Portland, Seattle, and Vancouver, and to identify major research gaps.
The Transportation Authority’s “Emerging Mobility Evaluation Report” provides the first comprehensive look at the rapidly evolving emerging mobility sector in San Francisco. The report outlines the range of services operating in San Francisco, covering everything from ride-hail services to autonomous vehicles and microtransit to scooter sharing. In the report, the Transportation Authority evaluates how these services and technologies align with the city’s 10 Guiding Principles related to collaboration, safety, transit, congestion, sustainability, equitable access, accountability, labor, disabled access, and financial impact.
This article examines what's driving interest and experimentation in MaaS in cities around the world, outlines the core elements of MaaS and how this concept could evolve, and describes the role of government and the private sector in realizing the benefits MaaS brings.
This report, BCG's latest on autonomous vehicles, examines the case for AVs as a cornerstone of the urban mobility revolution, as seen through experience of Boston. It describes transportation challenges, strategic considerations, scenario modeling and simulations, field testing. We hope that leaders in the public and private sectors who are considering nuw urban mobiliy models will benefit from these reflections and recommendations on Boston's experience thus far.
The presentation given to the city council goes over the potential the future of the City of Vancouver has to offer and what the next steps may be.
This report recommends potential research and policies that will help shape progress towards that vision. It also clarifies some opportunities and preparatory work for TransLink to consider as an operator. These are explained in the body.
Uber has partnered with transit agencies in various cities all over the world to bring users options to buy train tickets on their app as well. This article gives us the run-down on the newly launched program and how its working.
The survey results described here provide a new window into ride-hailing utilization in the Boston Region. Our findings confirm many widespread assumptions about ride-hailing, but also provide new insights into previously unexplored and unmeasured topics. Ride-hailing is used by a wide variety of Metro Boston residents, and riders are relatively representative of the region in terms of race and income.
"This report summarizes the status of twenty-nine partnerships between TNCs and public bodies around the United States designed to improve mobility." The analysis explains when the programs were or are active, if they were modified, the financial structure and performance audits.
The Atlanta Regional Commission (ARC) has, through scenario planning, already begun to consider the effects that emerging technologies such as AVs and accelerated broadband might have on travel patterns. This report moves another step forward. It identifies and explores transportation technology trends, their potential impacts, and their policy implications, both generally and those specific to the Atlanta region. The result is intended to help support the Atlanta region in developing a regional transportation technology program to prepare for and take advantage of technology innovations in support of the region’s goals.
Urban Mobility in a Digital Age is a transportation technology strategy designed to build on the success and innovation of the City of Los Angeles and its Department of Transportation (LADOT) as regulator and transportation service provider in a complex and evolving ecosystem of public and private services.
This report, BCG's latest on AVs, examines the case for AVs as a cornerstone of the urban mobility revolution, as seen through the experience of Boston. It describes transportation challenges, strategic considerations, scenario modeling and simulations, and field testing.
"This paper identifies three promising applications of new mobility services by public transit agencies, and presents economic, social, and environmental modeling that illustrate the value of such partnerships to mass transit systems."
On May 10, 2017, Mayor William Peduto charged 120 National Summit on Design & Urban Mobility delegates with the following challenge: “we must develop and carry-out a new social compact for mobility in cities. Now is the time to address mobility to ensure that we serve and support core community values of equity, inclusiveness, sustainability, and collective advancement. A social compact with shared and autonomous mobility providers ensures that these services do good for communities while these businesses do well in cities.
Technology is transforming transportation. The ability to conveniently request, track, and pay for trips via mobile devices is changing the way people get around and interact with cities. This report examines the relationship of public transportation to shared modes, including bikesharing, carsharing, and ridesourcing services provided by companies such as Uber and Lyft. The research included participation by seven cities: Austin, Boston, Chicago, Los Angeles, San Francisco, Seattle and Washington, DC. The objective of this research analysis is to examine these issues and explore opportunities and challenges for public transportation as they relate to technology-enabled mobility services, including suggesting ways that public transit can learn from, build upon, and interface with these new modes.
"AVs are already being road tested in several states and will be available for sale within five to ten years. They promise to make automobile travel safer and more efficient, and to dramatically change transportation planning and engineering. This paper assesses the most likely effect of AVs on traffic generation and highway capacity and congestion over time as AVs come to represent a greater percentage of the vehicles on the road."
"This Mobility Hub Features Catalog is a resource for regional agencies, local jurisdictions, transit operators, and private service providers as they collaborate to design and implement mobility hubs around the region. It describes the kinds of services, amenities, and technologies that can work together to make it easier for people to connect to transit, while also providing them with more transportation options overall. These mobility hub features may include various transit station improvements such as enhanced waiting areas with landscaping and lighting, complimentary WiFi and real-time travel information; wider sidewalks, pedestrian lighting and trees for shade; bike paths, designated bike lanes, and bike parking options; dedicated bus lanes and supporting signal improvements; service facilities for shared cars, scooters, and electric vehicles; smart parking technology; and more. Each feature can be tailored to the unique needs of an individual community."
"WRI’s research provides initial findings regarding the feasibility and impact of carsharing in emerging markets, though many uncertainties remain. Limitations of the study include a light methodology that only scratched the surface of these important issues, and uncertain transferability from Hangzhou and Bangalore. In addition, the relative absence of carsharing (and research on carsharing) in emerging markets limits the extent to which observations can be interpreted and extrapolated. That said, this study provides important early findings on the current industry, barriers, and service features; and suggests significant potential for carsharing in emerging markets. The results could help inform more in-depth research, operational approaches, and public policy."
"This article intends to advance future research about the travel behavior impacts of SAVs, by identifying the characteristics of users who are likely to adopt SAV services and by eliciting willingness to pay measures for service attributes. The results show that service attributes including travel cost, travel time and waiting time may be critical determinants of the use of SAVs and the acceptance of DRS. Differences in willingness to pay for service attributes indicate that SAVs with DRS and SAVs without DRS are perceived as two distinct mobility options. The results imply that the adoption of SAVs may differ across cohorts, whereby young individuals and individuals with multimodal travel patterns may be more likely to adopt SAVs."
Upon the roll-out of AVs into our streets, the importance of public and private sector partnerships are emphasized. With increased mobility, the demand for private rides could be increased and therefore increase congestion in our streets.
"This paper presents findings from a comprehensive travel and residential survey deployed in seven major U.S. cities, in two phases from 2014 to 2016, with a targeted, representative sample of their urban and suburban populations. The purpose of this report is to provide early insight on the adoption of, use, and travel behavior impacts of ride-hailing. The report is structured around three primary topics, key findings of which are highlighted below."
The purpose of this report is to provide information on TNC activity in San Francisco, in order to help the San Francisco County Transportation Authority (Transportation Authority) fulfill its role as the Congestion Management Agency for San Francisco County. The report is also intended to inform the Transportation Authority board which is comprised of the members of the San Francisco Board of Supervisors, as well as state and local policy-makers in other arenas, and the general public, on the size, location and time-of-day characteristics of the TNC market in San Francisco.
This report summarizes findings from a three-year collaboration between the World Economic Forum and The Boston Consulting Group (BCG) to explore how autonomous vehicles could reshape the future of urban mobility. The project built on the collective insights generated from the Autonomous and Urban Mobility Working Group (Working Group) of the System Initiative on Shaping the Future of Mobility, composed of roughly 35 business executives from diverse industries (including automotive, technology, logistics, insurance, utilities and infrastructure) that convened for 10 full-day workshops and numerous conference calls.
This article is about the development of microtransit. It suggests that microtransit can be the answer to underused, oversized public buses. And the technology such as routing software can improve the services as well.
This report by KPMG discusses how the new market will look like for autonomous future. It talks about transportation market, new customer demand, change of economic models, trip mission, and other market changes.
This study looks at the potential for a shift away from curb use focused on street parking to more flexible allocation that includes pick-up and drop-off zones for passengers and freight. It presents the results of quantitative modelling of alternative curb-use scenarios and discusses their relative efficiency, contribution to wider policy objectives and implications on city revenues. The work builds on a workshop held in September 2017, and outreach to numerous experts. It also provides insights from a modeling exercise to quantify the impact of re-allocating curb space from parking to pick up and drop off zones.
This report is the culmination of the Connected Mobility Initiative launched by the New Cities Foundation in June 2015. "The primary aim of the initiative is to explore the triple convergence of “mobility” — physical, digital, and socio economic — and to propose strategies and steps of this transformation while ameliorating its potentially corrosive effects on public institutions. To this end, the report is split between brief policies of four cities Washington, D.C., London, Sao Paulo, and Manila — facing challenges representative of their respective peers, along with a list of near-, mid-, and long-term recommendations for transport authorities to aid them in their transformations.
Google Maps will show users where a Lime vehicle is available, how long it will take to walk there, a price estimate as well as battery range.
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