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Robin Chase, co-founder and former CEO of Zipcar and cofounder of NUMO, discusses the misconceptions around Mobility as a Service and its potentials for public benefit.
In New York City, conflict has erupted between private ride-hailing services and neutral third-party mobility platforms battling for bikeshare access. Companies like Lyft and Mobility as a Service (MaaS) providers such as Transit both want to remove the friction of switching in between modes for commuters, however the ride-sharing companies want to build brand loyalty while third-party MaaS platforms want to offer access to all mobility options available.