TNC partnerships

The purpose of this study is to go beyond cataloging pilot projects to determine the lessons learned, emerging trends and considerations, and examples of promising practices from pilot projects in the United States and Canada. Researchers assessed 220 pilot projects and 11 case studies. Based on that assessment, they recommend 10 actions for pilot projects generally. The study resulted in 31 lessons learned organized by pilot goals, evaluation, implementation, outcomes, and policy and infrastructure implications.

In order to ease congestion downtown and relieve pressure on parking during the holiday season, the city of Boulder, Colorado engaged in a partnership with Lyft, Uber, and a taxi company zTrip. The pilot project, which ran for 11 weeks, involved the city subsidizing rides for residents of Boulder who travelled downtown using one of the partnership companies. This report presents the motivation, design, operation, and results of the pilot.

The Go Centennial pilot was the first pilot project in the country where a government or transit agency fully subsidized first and last-mile rides provided by a transportation network company (in this case Lyft). The Go Centennial pilot was launched in Centennial, Colorado on August 2016 and ran for six months until February 2017. This final report is one of the most comprehensive evaluations of a TNC partnership pilot, and details the goals, preexisting conditions, and procurement and design of the pilot. The report concludes with a qualitative and quantitative analysis of the pilot and a set of lessons learned and key takeaways.

This report evaluates the Massachusetts Bay Transportation Authority's "The RIDE" pilot project. The pilot project, which is still in operation today, is an example of a public-private partnership, where the MBTA subsidizes ADA paratransit rides provided by Uber, Lyft, and Curb their traditional ADA paratransit customers. The analysis and modeling in the report is based off of data provided by the MBTA stretching from the pilot's start date in October 2016 through March 2018.

"The Pinellas Suncoast Transit Authority (PSTA), in Pinellas County, FL, was the first transit agency in the US to sign a service provision agreement with a transportation network company (TNC) to offer joint first/last-mile service subsidized by public dollars. PSTA’s “Direct Connect” pilot allows riders to get to and from bus stops in a taxi, wheelchair-accessible vehicle (WAV), or Uber TNC vehicle at a subsidized rate. PSTA’s overall experience developing, managing, and adapting the Direct Connect pilot provides insight into what transit agencies can expect when working with on-demand service providers. While operating on a larger scale, in a denser environment, or with a different ridership base may have offered different lessons in implementation, the Direct Connect pilot’s service design shows what is necessary for a successful launch of a pilot program: good data and transparency from all parties, as well as concrete plans for outreach and evaluation."

With a pilot program in Summit, New Jersey, the ride-hail giant is looking to replace commuter parking lots.

"This report’s findings, draw on a thorough investigation of active and inactive partnerships between transit agencies and TNCs, designed to enhance understanding of project development and structure and how those were achieved. While partnerships between transit agencies and private mobility providers are not new, partnerships with TNCs create unique opportunities and challenges as both parties work toward mutually beneficial program models. This research is informed by dozens of transit agency surveys and follow-up interviews, past literature, and interviews with TNC policy staff and industry experts as well as FTA representatives, and provides a Partnership Playbook so that the transit industry can be more deliberate in its approach to working with TNCs."

A San Francisco judge ruled that Motivate, the bike-share operator that Lyft purchased one year ago, has exclusive rights to rent both docked and dockless bikes in the city.

Driverless vehicles have unveiled in New York City. For now, they can be found shuttling people around a loop at the Brooklyn Navy Yard.

Uber Eats will now deliver food to customers in the most unexpected of places—restaurants. The food delivery and pick-up app's "Dine-in" feature is now being pilot-tested in Dallas, Austin, Phoenix and San Diego, according to an Uber spokesperson.

Cities that turn to technology companies to save their transit systems are bound to be disappointed by the outcome. This article looks at Pinellas County, Fla., whose transit authority was the first in the country to supplement its bus service with taxpayer-subsidized rides from Uber in February, 2016.

New York City’s cap on the number of for-hire vehicles that can operate on its streets will continue—and a new provision will, in theory, limit the amount of time FHVs can spend idling without passengers.

The purpose of this report is to provide information on TNC activity in San Francisco, in order to help the San Francisco County Transportation Authority (Transportation Authority) fulfill its role as the Congestion Management Agency for San Francisco County. The report is also intended to inform the Transportation Authority board which is comprised of the members of the San Francisco Board of Supervisors, as well as state and local policy-makers in other arenas, and the general public, on the size, location and time-of-day characteristics of the TNC market in San Francisco.

The next time you need to book an Uber home from Pearson Airport, you won’t need your phone to do so. Toronto’s largest airport has just implemented a new Uber pilot that makes it easier for travellers to get home, as smartphones are no longer needed to book a ride.