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"Private Mobility, Public Interest is a report for public-sector leaders committed to making it easy for their citizens to get where they want to go. We identify actionable short-term opportunities for today’s transit agencies and municipalities to work with emerging mobility providers. This report is an independent analysis built on a foundation of more than 100 interviews with industry representatives from the public and private sectors."
"The Pinellas Suncoast Transit Authority (PSTA), in Pinellas County, FL, was the first transit agency in the US to sign a service provision agreement with a transportation network company (TNC) to offer joint first/last-mile service subsidized by public dollars. PSTA’s “Direct Connect” pilot allows riders to get to and from bus stops in a taxi, wheelchair-accessible vehicle (WAV), or Uber TNC vehicle at a subsidized rate. PSTA’s overall experience developing, managing, and adapting the Direct Connect pilot provides insight into what transit agencies can expect when working with on-demand service providers. While operating on a larger scale, in a denser environment, or with a different ridership base may have offered different lessons in implementation, the Direct Connect pilot’s service design shows what is necessary for a successful launch of a pilot program: good data and transparency from all parties, as well as concrete plans for outreach and evaluation."
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