Regina R. Clewlow

Ride-hailing services like Uber and Lyft are changing the way that people move around cities, affecting transit use, active transportation and congestion. Due to the rapid rise in popularity and lack of available data, city and transportation planners have been limited in their ability to make long-term decisions about transportation infrastructure.

As private mobility services such as car-sharing, ridehailing, and micromobility have rapidly expanded in cities, the public sector has historically had limited access to data on how these vehicles are changing travel patterns and the movement of people. Populus has launched a platform to change that.

"This paper presents findings from a comprehensive travel and residential survey deployed in seven major U.S. cities, in two phases from 2014 to 2016, with a targeted, representative sample of their urban and suburban populations. The purpose of this report is to provide early insight on the adoption of, use, and travel behavior impacts of ride-hailing. The report is structured around three primary topics, key findings of which are highlighted below."