This report summarizes the user survey findings during the half-way point of a year-long microtransit pilot project in West Sacramento, California. A final evaluation of the pilot will be published by the Transportation Sustainability Research Center at the University of California, Berkeley in 2019.

Key findings

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Based on survey findings, the most frequent users of the program were found people under the age of 21.

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50% of the respondents said they used the Connect Transit program instead of taking Uber/Lyft.

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Many respondents reported that they drove alone less because of the Connect Transit program. However, there was not enough evidence to conclude that overall VMT was reduced due to this program.

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