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Commuter Shuttle Pilot Program
Unregulated commuter shuttles in San Francisco created safety and congestion issues while loading and unloading passengers. To directly address these problems, the San Francisco Municipal Transportation Agency created the Commuter Shuttle Pilot Program, a program that enabled eligible commuter shuttles to load and unload passengers at curb zones originally intended for Muni buses. This report evaluates the impacts of the 18-month pilot program which began in January 2014.
Key findings
Instances where commuter shuttles blocked Muni buses decreased by 35% during the pilot.
The SFMTA found that shuttles blocked travel and bike lanes about 35% of the time that they stopped.
The transit agency concluded that the pilot project was successful, and recommended an extension of the program.
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