How the Growth of E-Commerce Is Shifting Retail Jobs

How the Growth of E-Commerce Is Shifting Retail Jobs

Although online shopping has created hundreds of thousands of new jobs, there has not been enough to make up for the amount of traditional retail jobs lost.

Key findings

"Online shopping accounts for only 8.4 percent of all retail sales in the United States, but it has had an outsize effect on the retail workforce."

"The number of online shopping jobs is small compared with department stores, warehouse clubs and grocery stores."

"New jobs are concentrated in a handful of large cities and tech hubs."

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