This report merges analyses of distribution models, consumer behavior, data, and insight from trucking industry experts to advise on shifting retail logistics and supply chains. It will provide trucking industry stakeholders with a better understanding of how to adapt to the opportunities and challenges of e-commerce.

Key findings

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"Total retail sales in the U.S. amounted to over $5 trillion in 2017, of which e-commerce represented $449.9 billion, or nearly nine percent, of this total."

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"Consumers now expect orders to be fulfilled more quickly and reliably than ever before: common delivery windows include same day, next-day, and two-day shipping."

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"E-commerce has significantly increased the number of new short-haul and last-mile trips."

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