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This report merges analyses of distribution models, consumer behavior, data, and insight from trucking industry experts to advise on shifting retail logistics and supply chains. It will provide trucking industry stakeholders with a better understanding of how to adapt to the opportunities and challenges of e-commerce.
While consumers have been making more sustainable choices in the physical retail environment, these habits have not translated as well into the digital shopping environment.
This survey provides an inventory of daily travel in the US including demographic data on households, people, vehicles, and detailed information on daily travel by all modes of transportation and for all purposes.
IMARC Group analyzes the growing trend of online food ordering and delivery. Their report provides a macro overview of the market to micro details of the industry performance, recent trends, and key market drivers and challenges.
Across the U.S. growing eCommerce is resulting in increasing deliveries, most of which are inefficient and negatively affect the community. This report is the first in a series that analyzes the opportunities, challenges, and innovations related to eCommerce delivery.
"The Customers 2020 findings provide a clearer picture of what customer experience will look like in the not-too-distant future. In this report, Walker takes the message one step further, illuminating the evolutions that companies can and should focus on now to exceed customer expectations in 2020 – and to win."
This article identifies how changing emerging technologies and consumer behavior and priorities will influence retail. These trends include preferences for experiences over things, faster delivery options, and brand identity.
As e-commerce grows, the quantity of packages being delivered to apartment buildings has become overwhelming. Some owners and developers have begun planning for this by increasing the capacity of package rooms and investing in delivery notification services.
This article discusses what makes a retail experience meaningful. Executives in retail design, experience, and real estate agreed that the main elements of meaningful retail experience are localization, service, and shareability.
Walmart announced free next-day delivery for online orders over $35. The offer will begin in Phoenix and Las Vegas and gradually spread across the rest of the United States.
This article provides a list of retail store closings including department stores, specialty retailers, grocery stores, and food service chains.
Nordstrom plans to open smaller stores in dense urban areas that have no inventory and instead have experiences and services such as a seamstress, a nail salon and a bar.
This article examines how consumer behavior in retail has shifted to a trend of making online purchases and picking them up in stores. It identifies the retailers that have been most successful with this trend and makes investment recommendations.
Amazon announced that it will make one-day shipping the standard for all Prime members. This move pressures other retailers like Target and Walmart to keep up with consumers' delivery expectations.
Pew Research Center studied the reasons behind why and when Americans choose to shop online vs. in physical stores. Studies conducted by the Center indicated price to be the most important factor in determining whether people chose to shop online or in physical stores. Separately, buying an item for the first time increased the likelihood that a person purchased the item in person rather than online.
Mobile e-commerce is growing and taking over more of overall e-commerce sales. Projections suggest that global growth will continue into 2021.
With the global move towards cashless transactions, many lawmakers have proposed legislation requiring stores and restaurants to accept cash payments due to equitable access and cybersecurity concerns.
This website is a resource for consumer habits and economic trends in the restaurant industry in the U.S.
Following Uber and Lyft leaving Austin, Texas, drivers and riders have taken to alternative methods to create ride-hailing services. Extents of this effort range from Facebook groups to a newly developed app, Arcade City. As of 2016, Arcade City was not registered with the city, and it lets drivers and riders determine their own level of comfortability with riding conditions.
Food delivery has become increasingly popular in China and is generating millions of tons of food packaging waste. Through the use of food delivery apps, ordering food online has become cheap and convenient.
The growth of online shopping has increased packaging waste, especially cardboard boxes from apartment builds and residences as more consumers receive products directly to their homes.
The increasing popularity of online shopping is causing more package deliveries to apartment buildings than the building can handle. New apps, services and building lobby designs are attempting to manage this issue.
Online shopping is making congestion worse by adding endless delivery trucks to cities that are not designed to handle the rising number of daily deliveries.
Electric vehicles only make up a small percentage of the U.S.’s car fleet, however they are becoming more affordable.
The growth of ride-hailing services has led to more traffic and less transit use in the United States, contrary to predictions that suggested the opposite would happen when transportation network companies first started becoming popular. Some data shows that household vehicle ownership increased in cities where Uber and Lyft are most heavily used, while there is also a growing number of urban households that own zero or few cars. The article analyzes this data to determine whether Americans own fewer cars, and discusses how vehicle ownership relates to population growth in several cities.
One-day and same-day deliveries are causing companies to need warehouse space closer to the dense urban areas they are serving. However, this land is scarce, expensive and involves a long development process.
With the rise of e-commerce, Americans are demanding more deliveries. However, with declining warehouse availability, congested streets and limited curb access, the U.S.’s infrastructure may not be able to handle the increasing demand.
“Retailers and logistics firms are establishing warehouses closer to large urban centers to keep up with rising consumer demand for faster delivery of products ordered online.”
“Using the number of square feet leased in similar center types, data shows a cyclic shift from more traditional tenants – such as apparel – to necessity-based and experiential tenants.”
Many traditional malls have come up with creative ways to transform themselves to stay relevant in the 21st century and maintain sources of revenue as store closures rise. The typical malls with large atriums, department stores, food courts, and parking lots are finding new uses for these spaces including fitness centers, apartments, event spaces, markets, and mini theme parks.
2019 saw a record number of retail store closings, however the actual retail square footage was not proportionally impacted. This emerging trend is due to smaller tenants opening more stores and retailers shedding space in order to improve sales productivity.
The impacts of e-commerce and changing consumer behaviors have caused brick and mortar retailers to shift their business models and reduce store square footage.
Traditionally massive big box store retailers like Target and Dollar General are opening smaller versions of their stores in urban areas and college campuses to bring in new customers that were previously too far away from their bigger suburban stores.
A smaller, “planning studio” style Ikea store is opening in Manhattan. This downtown NYC version acts solely as a showroom, without the warehouse of build-it-yourself products.
Credit Suisse predicts that as many as 25% of U.S. malls will close by 2022 due to the rise of e-commerce, discount chains, retail bankruptcies and store closings.
This article provides a complete list of all stores planning to close in 2019.
This report summarizes the major assumptions, predictions and forecasts that have been made for autonomous vehicles. It emphasizes their impact and takes focus on the effects it will have on previously immobile people and what it will take to integrate them legislatively.
The invention of the internet introduced a new typology to the marketplace, the online retailer. Omnichannel retail strategies - where a retailer operates through both physical locations and online sales - have become a necessity in today’s market.
This article examines the increasingly high demand for same-day and two day delivery and what customers are willing to do to get it.
The American retail sector is undergoing a long-term structural shift away from small “mom-and-pop” stores and toward national chains. Retail establishments have gotten larger and more concentrated; the mass-market merchandisers of the later twentieth century continued a trend toward consolidation of the retail sector into national chains operating large stores that started before their widespread emergence. In the late twentieth century, Wal-Mart emerged as the world’s most important (and controversial) retailer. The evidence on Wal-Mart’s effects on retail employment suggests either mild positive or mild negative effects, but Wal-Mart’s effect on prices suggests increases in real income.
This study presents the emerging trends of Real Estate in 2019, such as firm Profitability prospects, real estate business prospects, housing issue, retail transforms, tax reform, and capital market. It also analyzes the trends for different type of property and different region of US and Canada.
Although recent studies of Shared Autonomous Vehicles (SAVs) have explored the economic costs and environmental impacts of this technology, little is known about how SAVs can change urban forms, especially by reducing the demand for parking. This study estimates the potential impact of SAV system on urban parking demand under different system operation scenarios with the help of an agent-based simulation model. The simulation results indicate that we may be able to eliminate up to 90% of parking demand for clients who adopt the system, at a low market penetration rate of 2%. The results also suggest that different SAV operation strategies and client's preferences may lead to different spatial distribution of urban parking demand.
This report describes a shoppers trip and what the planner may be most interested in about it as well as street design and it's accommodation for all activities that may need to happen throughout the day.
In the first year since Amazon bought Whole Foods, two large grocers are already beginning to suffer and make drastic cuts.
The rise of renting in the U.S. isn’t just about high housing prices, or preferences for city living, but about the flexibility to compete in today’s economy." This article examines the changes in trends of housing ownership versus renting.
"This report summarizes the status of twenty-nine partnerships between TNCs and public bodies around the United States designed to improve mobility." The analysis explains when the programs were or are active, if they were modified, the financial structure and performance audits.
This white paper will discuss the non-technological trends logistics managers much know and then will hone in on the technologies that will impact the logistics in 2018.
This report examines the impact of TNC growth on traffic conditions in the Manhattan Central Business District (CBD), defined as 60 Street to the Battery, river to river. Using newly available data on TNC trips, the report presents a more detailed analysis of CBD traffic conditions than has been possible previously, isolating the impact of TNC growth in the Manhattan CBD during the most congested part of the day -- weekdays between 8 a.m. and 7 p.m.
Amazon can now be used for housing - a build-you-own tiny house kit is available online for $7,250.
This report presents findings from a detailed analysis of the growth of app-based ride services in New York City, their impacts on traffic, travel patterns and vehicle mileage since 2013, and implications for policy makers. The analysis utilizes trip and mileage data that are uniquely available in New York City, providing a detailed and comprehensive look at the expansion of app-based ride services and their impact on critical City goals for mobility, economic growth and environmental sustainability.
A synopsis of how Walmart plans to increase services and capacity in order to continue to compete with Amazon.
This report includes information on the first of many research tasks planned for the partnership between SDOT and the Urban Freight Lab. This is the first assessment in any American city of the privately-owned and operated elements of the Final 50 Feet of goods delivery supply chains. These include private truck freight bays and loading docks, delivery policies and operations within buildings located in Center City.
To gain a deeper understanding of retailers’ focus, concerns and investment plans, Zebra conducted a global research study across a wide spectrum of retail segments, including: specialty stores, department stores, apparel merchants, supermarkets, electronics, home improvement and drugstore chains. The results of this study are shared in this 2017 Retail Vision Study.
Different business models of AVs, including Shared AVs (SAVs) and Private AVs (PAVs), will lead to significantly different changes in regional vehicle inventory and Vehicle Miles Traveled (VMT). Most prior studies have already explored the impact of SAVs on vehicle ownership and VMT generation. Limited understanding has been gained regarding vehicle ownership reduction and unoccupied VMT generation potentials in the era of PAVs. Motivated by such research gap, this study develops models to examine how much vehicle ownership reduction can be achieved once private conventional vehicles are replaced by AVs and the spatial distribution of unoccupied VMT accompanied with the vehicle reduction. The models are implemented using travel survey and synthesized trip profile from Atlanta Metropolitan Area. The results show that more than 18% of the households can reduce vehicles, while maintaining the current travel patterns. This can be translated into a 9.5% reduction in private vehicles in the study region. Meanwhile, 29.8 unoccupied VMT will be induced per day per reduced vehicles. A majority of the unoccupied VMT will be loaded on interstate highways and expressways and the largest percentage inflation in VMT will occur on minor local roads. The results can provide implications for evolving trends in household vehicles uses and the location of dedicated AV lanes in the PAV dominated future.
This article discuss the changing consumer behaviors and the some e-commerce business' support for retails can help brick-and-mortar retail grow.
This article outlines the changing numbers Uber has experienced this year and the sharp declining revenue. Chief executive, Dara Khosrowshahi, weighs in on the changes.
CityLab is launching Bus to the Future that puts public coaches at the center of the transportation future. It also plan to look at how technology can improve bus fundamentals. Automation (combined TNCs) could also transform surface transit.
The expansion of delivery services is expanding each day with the use of new technology. In this article, we see how a new app can give delivery drivers access to your trunk to leave packages, an option that is created to eliminate the need to leave packages on your doorstep if security concerns you.
Target acquires delivery service Shipt for $550 million, this article explains how its going and how they match up to other delivery options.
"AVs are already being road tested in several states and will be available for sale within five to ten years. They promise to make automobile travel safer and more efficient, and to dramatically change transportation planning and engineering. This paper assesses the most likely effect of AVs on traffic generation and highway capacity and congestion over time as AVs come to represent a greater percentage of the vehicles on the road."
Retail in the U.S. is going through some hardships. There is too much and the shopping trip is the same each time you go. Millennial's are putting retail into a head spin wanting more, quicker and for better prices with less hassle. For these retailer sot keep up with the wants and needs of it's customer base, they're going to have to make some changes.
Chicago’s pilot electronic-scooter program is proving to be a hit with low-income residents who have few transit choices in their far-flung neighborhoods.
Bonobos, a popular menswear e-tailer, opened a brick and mortar store on Manhattan's Fifth Avenue, but you can't actually leave with anything. This article explains how the store works.
In 2013, eyewear e-commerce pioneer Warby Parker opened its first retail store in SoHo with fairly low expectations. In 2015, that store still occasionally had a line out the door on weekends, and Warby Parker had 12 retail locations across the country, with plans to open seven more before the end of the year. This article explores why the online-native eyewear retailer chose to open so many stores in such a short period of time.
"Automated driving technologies are currently penetrating the market, and the coming fully autonomous cars will have far-reaching, yet largely unknown, implications. A critical unknown is the impact on traveler behavior, which in turn impacts sustainability, the economy, and well-being. Most behavioral studies, to date, either focus on safety and human factors (driving simulators; test beds), assume travel behavior implications (microsimulators; network analysis), or ask about hypothetical scenarios that are unfamiliar to the subjects (stated preference studies). Here we present a different approach, which is to use a naturalistic experiment to project people into a world of self-driving cars. We mimic potential life with a privately-owned self-driving vehicle by providing 60 h of free chauffeur service for each participating household for use within a 7-day period. We seek to understand the changes in travel behavior as the subjects adjust their travel and activities during the chauffeur week when, as in a self-driving vehicle, they are explicitly relieved of the driving task. In this first pilot application, our sample consisted of 13 subjects from the San Francisco Bay area, drawn from three cohorts: millennials, families, and retirees. We tracked each subject’s travel for 3 weeks (the chauffeur week, 1 week before and 1 week after) and conducted surveys and interviews. During the chauffeur week, we observed sizable increases in vehicle-miles traveled and number of trips, with a more pronounced increase in trips made in the evening and for longer distances and a substantial proportion of “zero-occupancy” vehicle-miles traveled."
"Ride-sharing services are transforming urban mobility by providing timely and convenient transportation to anybody, anywhere, and anytime. These services present enormous potential for positive societal impacts with respect to pollution, energy consumption, congestion, etc."
"This article intends to advance future research about the travel behavior impacts of SAVs, by identifying the characteristics of users who are likely to adopt SAV services and by eliciting willingness to pay measures for service attributes. The results show that service attributes including travel cost, travel time and waiting time may be critical determinants of the use of SAVs and the acceptance of DRS. Differences in willingness to pay for service attributes indicate that SAVs with DRS and SAVs without DRS are perceived as two distinct mobility options. The results imply that the adoption of SAVs may differ across cohorts, whereby young individuals and individuals with multimodal travel patterns may be more likely to adopt SAVs."
Amazon agreed to buy the upscale grocery chain Whole Foods for $13.4 billion, in a deal that will instantly transform the company that pioneered online shopping into a merchant with physical outposts in hundreds of neighborhoods across the country.
Meal-delivery companies are the ultimate symbol of the most powerful force in business today: convenience maximalism. But it comes with ethical, ecological, and economic costs.
Most of today’s retailers and their supply chain advisors understand the shift in retail sales to the online channel but, for many years, the inclusion of gasoline, groceries, and automobile sales in U.S. retail sales numbers masked the true extent of eCommerce penetration. This is a blog summary of a longer report.
Nordstrom has officially opened its first store without inventory, testing a new format for the department store chain called Nordstrom Local.
"As e-commerce grows as a percentage of total retail sales, consumers are choosing delivery options with shorter delivery cycles. Not only does this mean that Amazon Prime customers (65 million subscribers in September 2016) can choose Prime Now two-hour deliveries for some high-volume items, it means other retailers are offering same-day deliveries, as are some package delivery companies (United Parcel Service [UPS], Federal Express [FedEx], and United States Postal Service [USPS]) in certain cities. This report reviews how express delivery services now operate, how they are regulated, and how they may affect the state’s transportation system."
This article lays out the share of the market Amazon versus its competitors hold and the impacts its growth is having.
This article looks at how "retailers are honing their distribution center strategy to meet current e-commerce demands.
"This paper presents findings from a comprehensive travel and residential survey deployed in seven major U.S. cities, in two phases from 2014 to 2016, with a targeted, representative sample of their urban and suburban populations. The purpose of this report is to provide early insight on the adoption of, use, and travel behavior impacts of ride-hailing. The report is structured around three primary topics, key findings of which are highlighted below."
The aim of this paper is to make an overview of the business models of the companies developing AVs for Last-Mile Delivery (LMD) of goods and to find out what is the attitudes of the online customers towards using AVs for delivery of their goods.
This article mentions the visible downfall of malls and large stores like Sears and Toys R Us, but it highlights how these stores have impacted individuals and their stories from growing up visiting them.
A summary of retail job gain and loss through the different industries.
Amazon's physical retail strategy is coming into focus, and just like the company's e-commerce business, it's focused on convenience. Perhaps the best way to make things more convenient for customers is to shorten the time it takes for them to complete a shopping trip.
Like most other industries, transportation and logistics (T&L) is currently confronting immense change; and like all change, this brings both risk and opportunity. New technology, new market entrants, new customer expectations, and new business models. In this paper we discuss four key areas of disruption logistics companies need to focus on now, and explore some possible futures of the industry.
Uber Eats will now deliver food to customers in the most unexpected of places—restaurants. The food delivery and pick-up app's "Dine-in" feature is now being pilot-tested in Dallas, Austin, Phoenix and San Diego, according to an Uber spokesperson.
In theory, e-commerce can be greener than a bunch of shoppers making personal trips in their own cars: Consolidating products and delivering them on one route to a bunch of homes requires fewer miles on the road. However, that calculus changes significantly if items are coming from further away and have to be sent immediately, which creates fewer opportunities for lumping deliveries together.
The quintessential college experience of getting pizza delivered to your dorm room is about to get a high-tech upgrade. Starship Technologies announced its plan to deploy thousands of its autonomous six-wheeled delivery robots on college campuses around the country over the next two years.
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