NABSA 2020 State of the Industry Report

Report – Industry
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NABSA 2020 State of the Industry Report

The 2020 report quantifies the impact of the COVID-19 pandemic on shared micromobility and demonstrates the industry’s response and resilience during this time to provide essential mobility services. The report also compares trends from 2019 and presents new research that shows the impact of the industry in North America.

Key findings

Shared micromobility ridership decreased early in the pandemic but rebounded quicker than other shared modes. By the end of the year, 2020 ridership was within 20% of the previous year’s levels

North Americans took an estimated 83.4 million trips on shared micromobility vehicles in 2020. This is just over half of the total trips taken during 2019. E-scooters accounted for just over a third of all trips.

The percentage of bikeshare systems deploying e-bikes increased from 28% in 2019 to 44% in 2020. Trips made by e-bike increased from 7 million in 2019 to almost 10 million in 2020. E-bikes are ridden further with an average trip distance of 2.0 miles compared with 1.2 miles for pedal bikes.

Shared micromobility is part of the public transportation ecosystem. As a flexible transportation option with comparatively low overhead and operations costs, shared micromobility can complement higher-volume fixed-route transit services by offering mobility services for many trips at a lower per-traveler cost.

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