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Optimizing ADA Paratransit Operation with Taxis and Ride Share Programs
This report evaluates the Massachusetts Bay Transportation Authority's "The RIDE" pilot project. The pilot project, which is still in operation today, is an example of a public-private partnership, where the MBTA subsidizes ADA paratransit rides provided by Uber, Lyft, and Curb their traditional ADA paratransit customers. The analysis and modeling in the report is based off of data provided by the MBTA stretching from the pilot's start date in October 2016 through March 2018.
Key findings
Younger, ambulatory riders were the most likely to adopt TNC service.
Program resulted in an increase in overall trip volumes.
The program is likely to result in a reduction of net costs for the MBTA.
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