Jersey City and Via Launch First On-Demand Public Bus Service in the State

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2020
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Jersey City and Via Launch First On-Demand Public Bus Service in the State

In 2020, the microtransit company. “Via” partnered with Jersey City to provide on-demand car rides to underserved communities whose mass public transit routes had been canceled due to low ridership during the 2020 Covid-19 pandemic. The company aims to complement existing transit which operates comprehensively and frequently in the central areas of Jersey City. Via offers rides outside of this well-served district but not within to minimize competition with public transit. The same company launched in Arlington, Texas in 2017. Arlington, which was the largest city in America without a public transit system, opted to contract Via to provide an alternative transportation mode to driving in a personal vehicle. The on-demand service offers point-to-point rides within Arlington and connections to intercity train stations to Dallas-Fort Worth.

Key findings

Via recorded that 60% of rides in Jersey City had the purpose of connecting to transit.

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  Via claims that public transit ridership in Arlington, Texas has increased tenfold since 2017, and as of 2020, the service reduced VMT by 400,000.

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