The Booming, Ethically Dubious Business of Food Delivery

The Booming, Ethically Dubious Business of Food Delivery

Meal-delivery companies are the ultimate symbol of the most powerful force in business today: convenience maximalism. But it comes with ethical, ecological, and economic costs.

Key findings

In 2015, for the first time on record, Americans spent more money at restaurants than at grocery stores.

In 2020, more than half of restaurant spending is projected to be “off premise”—not inside a restaurant. In other words, spending on deliveries, drive-throughs, and takeaway meals will soon overtake dining inside restaurants, for the first time on record.

According to the analytics company Second Measure, meal-delivery sales to the four largest apps—DoorDash, Grubhub (which owns Seamless), Uber Eats, and Postmates—have tripled since 2016.

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