The findings of a study on ride-sharing in 2 major U.S. cities, Boston and Seattle. Results found patterns of discrimination based on names of riders.

Key findings

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In Seattle through longer waiting times for African American passengers—as much as a 35 percent increase.

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In Boston, discrimination by Uber drivers via more frequent cancellations against passengers when they used African American sounding names.

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Male passengers requesting a ride in low-density areas were more than three times as likely to have their trip canceled when they used an African American-sounding name than when they used a white-sounding name.

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